A carpet cleaning guarantee is very important. Our experience has allowed us great confidence to offer the best possible cleaning services. As professionals we are happy to offer various guarantees. This forms part of our ethos to make sure our clients are completely satisfied with our service.
This means that we will make sure your carpets or upholstery are as clean as physically possible. We will always advise our customers on the possible results we can achieve. While there is no way to reverse time completely, there are ways to deep clean your carpets and furniture.
It is our job to offer information, advice and a service that gets these as clean as possible for you. We approach each job with vigour to achieve the best result. Very rarely will we ever advise that carpets need replacing. This advice will only be given if there is no way of achieving good results.
What is our Carpet Cleaning Guarantee?
- We guarantee we will clean carpets & upholstery following industry standards.
- We guarantee we will always give exact prices before starting any work, so there are no hidden charges, or added costs at the end of the job.
- Our team guarantee to treat your home/office with respect at all times.
- We guarantee that we will always be in our company uniform and look smart and presentable.
- We guarantee, that all customers will get an allocated time slot, and receive where possible a phone call to say we are on our way, and a phone call if we are running late.
- Our Company guarantee that we are fully insured with full public liability insurance and treatments risk insurance, and employers liability insurance.
- We guarantee that you as the customer will be 100% satisfied that we have as a company have attempted to remove as much soil/stains from items we have cleaned as is humanly/physically possible.
- We guarantee that if any customers is not fully satisfied with any carpet or sofa when its dry, we will return to re-clean any areas free of charge.
- Our team guarantee A-Mark will act with integrity, professionalism, and adhere to standards expected from a Professional Carpet & Upholstery Cleaning Company.
- We guarantee Your Satisfaction 100%
If you have any questions, please don’t hesitate to get in touch. We will be happy to discuss all options available for you on 0800 695 1118.